WEBVTT

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Here's the most useful question you can ask

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about anything Copilot gives you at work.

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Where did that come from?

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The answer depends on your licence.

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Copilot Chat, included with eligible work

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plans, mainly works from the web,

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from what you give it,

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and from the app you're in.

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The paid Microsoft 365 Copilot licence can

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also draw on your work content through Microsoft

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Graph, and what Microsoft calls Work I Q.

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Either way, Copilot respects your existing

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permissions.

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It doesn't open up files you can't already

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see.

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And more context still doesn't make every

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answer correct.

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In Word, start a draft with Copilot,

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and give it our invented visitor notes.

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Ask for a simple checklist.

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The notes say a visitor signs in,

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meets the host,

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and gets a safety briefing.

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They don't say who gives the briefing.

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So that owner stays an open question.

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A tidy checklist that invents who's responsible

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is worse than a gap.

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In Excel, open a practice workbook and select

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Copilot.

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Where it's available,

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you can pick a mode:

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Allow editing, Plan,

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or Chat only.

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Chat only answers in the pane,

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and leaves the workbook alone.

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Ask how enquiries changed between two months.

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Our table says twenty,

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then thirty.

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A difference of ten.

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Then check the cells yourself.

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A correct sum can still answer the wrong question.

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For number questions,

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be clear about the unit.

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Counting records isn't the same as adding

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up values.

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And when a chart appears,

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check its title and its labels.

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In Outlook, use your work account and the

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Copilot button near the top.

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Included Chat can work with your inbox and

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calendar, within limits.

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The paid licence reaches further.

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Ask for a short summary and a draft reply.

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Before you send,

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confirm the latest date,

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the recipients, and any commitment.

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In Teams, with the paid licence and a supported

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meeting, open the meeting chat,

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then Recap, then Copilot.

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To ask about what was said after the meeting,

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a transcript has to be available.

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Check decisions and action owners against

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the source.

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And sort out permission and notice before

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anyone records or transcribes.

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Missing a feature?

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Use the Chat route in the lesson,

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with the same invented notes,

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and ask IT about access.

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You don't need a paid add-on to finish this

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course.

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Finish with a short handover note:

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which source you used,

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what you checked,

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and what's still uncertain.

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One task.

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One source.

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One check.